Who We Are

Formed in 2014, we are privately owned and widely gaining recognition among UAE's leading companies in the industrial and distribution sector.

We have built our commanding position in these markets through an absolute commitment to ever improving quality, both of our products and our service. We call this the Hubris Way. 

• The Hubris Way means challenging ourselves to constantly improve our service and our processes in order to deliver competitive advantage for our clients – the people who really make our business move.
• It means not separating processes from people. We find and nurture the best talent, and this staff retention is key to ensuring our methods and our results are always improving – raising the industry standards to which our competitors continually aspire.
• It means striving to understand our clients’ needs and priorities and maintaining an open, honest dialogue with them, not just during the design and delivery stage but after completion. This ensures that they feel fully supported by a committed team – and we gain a deeper understanding of how best to serve them. By seeking to find advantage for our clients, we find it for ourselves. 

We are committed to protecting the health, safety and well-being of our employees and others involved in our activities. We expect everyone to work in a safe and controlled manner and to return home to their families and loved ones at the end of the working day.

We have proven this commitment through the involvement of all our employees and those associated with us in creating a positive health and safety culture within our business

Our goal is to record ZERO incidents. We consistently invest in training our people in all matters of health and safety awareness and best practices, in the continual expectation of achieving and maintaining this goal.

Quality is important to our business because we value our customers. HUBRIS is committed to continually improving performance and to providing products and services of appropriate quality to meet the needs and expectations of its customers and regulatory requirements.

We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:

• regular gathering and monitoring of customer feedback
• a customer complaints procedure
• selection and performance monitoring of suppliers against set criteria
• training and development for our employees
• regular audit of our internal processes
• measurable quality objectives which reflect our business aims
• management reviews of audit results, customer feedback and complaints

This policy commitment will be subject to periodic review for continuing suitability.